Irrespective of the fact that the hosting service supplied by the different companies is practically identical, each provider has got a customized platform with its own modifications and different ways to do specific procedures. In situations like this, an info-stuffed knowledge base will be exceptionally helpful both for persons with little or no past experience and for technically knowledgeable users who will at some point learn how given procedures are executed, but will waste time in the meantime. The purpose of such a knowledge base is to help make the service fast and simple to use, sparing users a lot of time and energy. The result is more content clients, as they can swiftly find the information they require, and considerably less work for the client service staff representatives, because typically the majority of the enquiries and problems that customers have are already enumerated in the knowledge base. Given that the articles are competently written and cover more topics, you will be able to find out more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Web Hosting

Our web hosting plans include an elaborate knowledge base where you can find info about all the predicaments that you might possibly confront and their resolutions. You can get to know how to create and administer an electronic mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your mail client are accurate, but nonetheless you are unable to send emails, for example. We have done our best to be as comprehensive as possible and to encompass all the available options in order to help you save time and effort and to offer you different solutions for every single problem. The knowledge base contains informational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular functions and features in each section of the Control Panel, whilst if you would like to browse the full archive of articles, you can go to the Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come with thorough technical documentation where you will find info on all the features that our custom Hepsia Control Panel offers, plus solutions to different questions and problems that you might stumble upon. All installation manuals contain detailed explanations, which suggests that you won’t need to worry about skipping something in case you intend to export a MySQL database, for instance. The troubleshooting articles include a variety of probable reasons for particular problems and the solution for each of them, so if you’re unable to send emails although you have the correct outgoing mail server settings, for example, you can quickly find out what the reason could be and correct the issue with two or three clicks in your email client. As the Hepsia Control Panel offers quite a few features, you will be able to find relevant articles in each section. If you’d like to look through all help articles, click on the Help link, which is located in the upper right-hand side of the screen.