When your web hosting company provides live chat support, you'll be able to talk to a representative in real-time and find out helpful information or get an issue resolved timely. The main advantage of using chat rather than calling to consult with a live person is that you need just a computer with Internet connection, therefore you won't pay any charges if you're in a different state or country. In addition, it will be a lot quicker to copy and paste information for example domains, usernames or error messages i.e. details which are sometimes difficult to give to the other side on the phone. The real-time chat is also a much quicker option to contact the web hosting provider's support crew in comparison to using a ticketing system. Last, but not least, if some situation needs a bit more time to be taken care of, you're able to do something else entirely while you wait for support on the live chat, so that you won't waste time - something that is not possible when you are on the phone.

Live Chat Support in Web Hosting

We supply a live chat support service for all of the web hosting that we offer and we're able to help you with almost everything live. If you do not have an account with our company yet, we will be able to provide you with more info about the packages in order to help you to select the most suitable plan. In case you are an active customer, we can help you with any general or billing matter and also with a number of common technical matters, for example an e-mail address setup in a desktop e-mail client. When you can't call us for whatever reason or you're in a country where we do not have a local telephone number, the live chat is the best option to get in touch with us. Of course, some troubles require more time to examine and test, so you will have to open a ticket to our technicians, still, we're able to save you time and assist you with lots of problems on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we offer is available every day, even on weekends and holidays. It's one of the best ways to find out more details about our semi-dedicated servers in case you do not have an account yet or to get an issue resolved if you are a customer and our customer care representatives will assist you in real time no matter what time of the day you join the chat. If you are hesitating which package is more appropriate for your sites, in case you need advice whether you should order a particular upgrade and how to obtain it or in case you experience difficulties installing an e-mail account on your machine, you are able to get in touch with us and we'll provide you with the required information as soon as possible. Our live chat is online even after our telephone lines are off for the day, which means that when you have an account with us, you can be certain that you will always enjoy quick assistance with any kind of question or issue that pops up.