Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Online Control Panel you’ll find an in–depth Help section featuring plenty of instructional articles and commonly asked questions. They are answered by our support team of practiced technicians. Just type in your question and our intelligent platform will return the most suitable answer.

  • Top quality support service

  • Video Tutorials

  • We have prepared a collection of step–by–step video tutorials that detailedly illustrate how you can deal with a typical problem related to your web hosting account. You’ll find the video tutorials in the Help Center section.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 tech support service with a 1–hour ticket response time guarantee. Our team of seasoned customer service technicians will be available to you to reply to all the inquiries that you may have. During off–peak hours, a reply will be provided in even less than twenty minutes.