1 hour ticket response
JUST-A-WEB’s team of techs is focused on delivering swift answers to all your queries. We will review your tech support ticket immediately after it’s been received and will get back to you with a solution to the problem within less than sixty minutes after the client support ticket submission. As a matter of fact, our average tech support ticket response time is 20 minutes.
A Premium–Quality Customer Support Service
We’ve got a team of web hosting support professionals who are prepared to answer all your queries whenever you need assistance. Almost all our technical support engineers have lots of years of experience in the web hosting field, which suggests that you can constantly depend on swift and accurate answers to your queries.
An Easy–to–Browse Help Section
To help you get a quick suggestion on how you can use a specific feature, we have implemented a very user–friendly Help Center section in our Online Control Panel. You can browse through an enormous selection of web hosting account management articles and website administration articles, explore our F.A.Q. section or check our step–by–step video tutorials.
