Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Reply Warranty

  • Each ticket you send to our technical assist Department will be attended to in up to 60 mins. The popular requests are going to be responded to right away. Yet, if the service inquiry you have sent needs the aid of a certified admin technician, we’ll address the ticket to him and will inform you about the hold–off.

  • Top quality support service
  • Professional Client Help And Support Service

  • We are online for you day and night to supply help and client support and also to aid you with any trouble that you could encounter when handling your virtual server. We can help you with all pre–configured applications, plus your Operating System, server admin panel (in accordance with the VPS type) and the Online Control Panel created completely by our company.

  • Intuitive help center
  • An Intuitive Help Zone

  • Each part of the Online Control Panel that is available free–of–charge with your VPS offers you an internal knowledge base. You will see a selection of descriptive how–to tutorials and a range of step–by–step video lessons that illustrate all the important site supervision responsibilities. You can access them by pressing the Help or Video buttons in the upper right part of each Control Panel section.