Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering great quality support in good time is our main priority, so we back up each web hosting plan with a 1–hour ticket response warranty. As you share a ticket or send us an email, our user customer assistance team will do all they could do to deliver the most appropriate resolution for your case and to offer help and advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time required. Our team of specialists is going to be on the web for you 24x7x365 to reply to all your issues and to solve any issue you might have. You can easily open a support ticket from your Online Control Panel or drop an e–mail anytime. Furthermore, on business days, you can easily give us a call or use the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives you a substantial know–how base which is included in all sections. In each area, you will find a Help press button which will load for you a list of step–by–step guides on how to take advantage of a particular function or complete a certain action. In addition, we have made course video tutorials to enable you to get a better idea of the Control Panel’s interface.